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• Evaluation of specific areas of hotels, restaurants , travel agencies and tour operators (Determination of areas), menu handling / product cost control, projections , budgets, personnel , planning and standard operating procedures for any area except the legal.
• Development of support material including procedure manuals for all areas of operation of companies registered tourism .
• Operating manuals and quality control .

MYSTERY GUEST

• Hotels surprise inspections carried out by inspectors pretending to be hotel guests, and aimed at ratifying the highest level of quality and performance of all areas in accordance with company policies .